How to Fix Blue Screen of Death Stop Error 0×00000001

In this tutorial, we will show you how to fix the blue screen of death stop error 0×00000001.
The error 0×00000001 represents an APC INDEX MISMATCH where APC means asynchronous procedure calls. This is usually when the Windows system file “win32k.sys” starts but due to some problems cannot function properly.


Step 1 – When does the error occur

Follow this step by step guide to learn how to fix the blue screen of death stop.
This error suddenly appears when your Windows is booting in normal condition and then suddenly your system restarts.

What happens when you incur the error

Step 2 – Download hotfix

Once the system opens in normal condition, download the hotfix in order to fix this error from the support site of Microsoft.
Once you have clicked on the Hotfix Download Available button.

Hotfix download for the error

Step 3 – Provide email address

There, you will be redirected to another page where you will have to provide your email address. A link to the hotfix will be emailed to you.

Email address where you want the hotfix to be emailed

Step 4 – Extract the file

Once you have downloaded the hotfix, double click to unzip the file and specify the location where you want the extracted file to be available. For the purpose of this tutorial, we will extract the file to our Desktop.

Extract the hotfix

Step 5 – Open Windows Update Standalone Installer

Next, double click on the hotfix file in order to open it. As a result, the Windows Update Standalone Installer will appear on your screen. Click on the Yes button to continue further.

Open hotfix executable file

Step 6 – Resolve the error

Once you are done, the Download and Install Update Window will open up and will initialize and install the Hotfix.
We cannot install or copy the win32k.sys file separately. Thus we will have to go to Microsoft’s website and download the available hotfix for this purpose. This specific hotfix will install the updated win32k.sys file and resolve the error.
In this manner, the corrupted file will be updated and when it is complete. It is recommended to restart your computer so that the changes can take effect. In this way, you can get rid of the error 0×00000001.

Fix the error