In this tutorial, we will teach you how to fix BSOD System Service Exception Error 0x0000003b.
The error “0x0000003b” occurs when you use some IEEE 1394 devices also known as FireWire devices.
This error occurs when the driver files related to IEEE 1394 devices are corrupt.
Step 1 – When will the error appear
This error suddenly appears when Windows is booting in normal condition and will then restart your system automatically.
Step 2 – Download hotfix
Once the system will boot up in normal condition, download the hotfix for this error from the support site of Microsoft. http://support.microsoft.com/kb/980932
Step 3 – Provide email address
Once you have clicked on the Hotfix Download Available button, you will be redirected to another page where you will have to provide your email address. A link to the hotfix will be emailed to you.
Step 4 – Extract file
Once you have downloaded the hotfix, double click to unzip the file and specify the location where you want the extracted file to be available. For the purpose of this tutorial, we will extract the file to our Desktop
Step 5 – Open the hotfix file
Next, double click on the hotfix file in order to open it. As a result, the Windows Update Standalone Installer will appear on your screen. Click on the Yes button to continue further.
Step 6 – Resolve Error
Once you are done, the Download and Install Update Window will open up and will initialize and install the Hotfix.
We went to the Microsoft website and downloaded the hotfix for this problem because we cannot install or copy the 1394bus.sys system file separately.
This hotfix will install the updated driver file on your computer and update the corrupted file.
Once the installation has been completed, it is recommended to restart your computer so that the changes can take effect. In this manner, you can fix the BSOD System Service Exception Error 0X0000003b.